Terms of sale

These terms of sale (the “Terms of Sale”) apply to the Hirvo Pro subscription taken out by a consumer with [full name or company name] (the “seller”, see the legal notice). They supplement the terms of use, which continue to apply.

You accept them by ticking the box provided for this purpose before paying. The version in force at that moment is the one that applies to your subscription; we will send it to you on request.

• [full name or company name] — [legal form]
• Address: [postal address]
• Phone: [phone number]
• Email: [contact email address]
• SIREN: [SIREN number]

On top of the free plan, Pro gives you automatic refreshes of your jobs several times a month, several searches per refresh, unlimited search profiles, and tailored resumes and interview prep with no limit on their number.

The details, with the included quantities, are shown on the Pricing page and in My account when you subscribe. Usage caps protect the service from abuse, for example a maximum number of jobs added by hand per day; they apply to all users.

If we ever had to reduce what the subscription includes, we would let you know at least 30 days in advance, and you could cancel at no cost before the change applies.

The subscription costs €4.99 per month, all taxes included ([VAT status]).

The applicable price is the one shown when you subscribe. If it goes up, we will notify you by email at least 30 days before it applies to your subscription: you can cancel before that date, at no cost.

1. In My account, under My plan, you tick the box by which you accept these Terms of Sale and ask to access Pro immediately (see the “Right of withdrawal” section).
2. You are redirected to the secure payment page of our provider Stripe, which shows the price and billing frequency, and you confirm the payment.
3. The subscription is concluded as soon as the payment is confirmed; your account switches to Pro within seconds.

We confirm your subscription by email, together with these Terms of Sale and the withdrawal form.

• Payment is by card, through Stripe. Your card details are entered on Stripe and are never sent to us.
• The price is charged when you subscribe, then every month on the same date. A receipt is emailed to you for each payment.
• If a payment fails, Stripe retries for several days and you keep Pro in the meantime. If it isn’t settled, your account goes back to the free plan, without losing your data.

• The subscription is monthly with no commitment. It renews automatically every month until you cancel it.
• You can cancel at any time from My account, under My plan, with the “Cancel my subscription” button, then by confirming on the page that opens.
• Cancellation takes effect at the end of the current period, already paid: you keep Pro until then, then your account goes back to the free plan, with all your data. The month already started is not refunded, except in the event of withdrawal.
• We confirm the cancellation by email, with the date it takes effect.
• Deleting your account cancels the subscription immediately, without a refund for the current period.

You have 14 days from subscribing to withdraw, without having to give a reason (Articles L221-18 et seq. of the French Consumer Code). This period runs from each subscription, not from each monthly renewal.

By ticking the box when subscribing, you expressly ask for the service to start immediately, without waiting for the end of this period. If you then withdraw, you owe the amount corresponding to the service provided until your withdrawal, calculated pro rata of the monthly price (Article L221-25); the rest is refunded. For example, for a withdrawal 3 days after subscribing to a 30-day month: €0.50 remains due and €4.49 is refunded.

The easiest way to withdraw: the “Withdraw from contract here” button, shown in My account, under My plan, for the whole withdrawal period. You enter your name, then confirm; we immediately email you an acknowledgment repeating your statement, with its date and time.

You can also send us, before the period expires, any clear statement — an email to [contact email address] is enough — or the form below. We refund you no later than 14 days after receiving your withdrawal, using the payment method you used to subscribe.

Withdrawal form

The seller, [full name or company name], is responsible for the legal guarantee of conformity and the guarantee against hidden defects. To invoke them, contact the seller at [contact email address], by phone at [phone number] or by post at [postal address].

The box below translates the model text required by the French Consumer Code; the French version of these terms is authoritative.

For any question or complaint, write to us at [contact email address]. We answer as quickly as we can.

If your written complaint has not been resolved, you can use, free of charge, the consumer mediator we belong to: [mediator’s name], [mediator’s address], [mediator’s website]. You must refer the matter to the mediator within one year of your written complaint to us (Article L612-2 of the French Consumer Code).

The data needed for your subscription is processed as described in the privacy policy; the payment itself is processed by Stripe.

These Terms of Sale are governed by French law, without depriving you of the protection granted by the mandatory provisions of the law of your country of residence if you live in another European Union country. Failing an amicable settlement or mediation, the dispute may be brought before the competent court under the rules that apply to consumers.